January Online Orders Update

Due to the influx of customers purchasing via the online store after the release of the School Saving Bonus, we have unfortunately had delays in the processing time and shipping time of all online orders.

We would highly recommend visiting our Beleza retail stores for any immediate uniform purchases needed, as we have ensured our stores are stocked and ready for the back to school period. If any items are missing, orders can be placed on the day and you will be contacted as soon as the items are ready for collection.

At this stage, all online orders made after December 19th, 2024 may not be shipped in time for the first day of Term 1, as outlined in our previous posts. However, almost all of our team at the head office is focusing on processing and packing online orders, and will be completing partial shipments of online orders if not all items are available in our warehouse. Do not be surprised if you receive a package and it doesn’t have everything – it just means we are currently transferring the item from our store to the warehouse for shipping, or needing to manufacture new items to complete the order.

While we process your orders, you are unlikely to receive any specific email updates from us other than an initial confirmation of order, and then confirmation of shipment(s), due to the significant time it would take to do so. If you did not receive a confirmation email after placing your order, please feel free to contact us at beleza@beleza.com.au with the name you used when placing your order, and we can confirm and re-send the information for you.

We apologise for the delay in getting our online orders shipped out, and our team will continue focusing our efforts on online orders throughout January to catch-up with the November/December orders, as well as process as many of the January orders as possible so that we can get at least a partial shipment out, if not the full order. We will continue to provide updates via our News page when we have a better idea of our ETA’s for orders after December 19th.